At The Sky One Luxury, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website (https://theskyoneluxury.com/) or make a purchase from us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.

  • Non-Personal Information: We also collect non-personal information such as your IP address, browser type, device information, and website usage data, which helps us improve our website and provide a better user experience.

2. How We Use Your Information

The information we collect may be used in the following ways:

  • Order Processing: To process your orders and send you related communications, including order confirmations, shipping updates, and customer support.

  • Improvement of Services: To enhance your shopping experience by analyzing website traffic and user behavior to improve the content, layout, and functionality of our site.

  • Marketing and Promotions: With your consent, we may use your email address to send you newsletters, promotional offers, and updates about new products or services.

  • Customer Support: To respond to your inquiries, requests, and feedback, providing you with the support you need.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data. These include encryption, secure servers, and access control policies to protect against unauthorized access, alteration, or disclosure.

While we use commercially reasonable methods to protect your personal information, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers for the following purposes:

  • Payment Processors: To process payments securely. These third-party payment processors are obligated to protect your information and only use it for payment processing.

  • Shipping Partners: To fulfill your order, we may share your shipping details with trusted delivery companies.

  • Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or investigate fraud.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files placed on your device that allow us to remember your preferences, track your movements on the site, and gather information about your activity.

You can choose to disable cookies through your browser settings. However, doing so may affect your ability to use certain features of the website.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.

  • Correction: You may request corrections to any inaccurate or incomplete personal data.

  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

  • Opt-Out: You may opt-out of receiving promotional emails or marketing communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this page periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:

Phone: +91 6297 284 609
Email: theskyoneluxury@gmail.com
Address: Sonamukhi, Goswami Para, West Bengal, India, 722207

Effective Date: 26.04.2025