Welcome to The Sky One Luxury! By using our website (https://theskyoneluxury.com/) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of products from The Sky One Luxury. By accessing and using this website, you accept these terms. If you disagree with any part of these terms, please do not use our website or purchase from us.

2. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

3. Products

  • The products sold on The Sky One Luxury are for personal use only. We make every effort to accurately display our products on the website, but there may be minor variations in color, size, or design.

  • Prices for our products are listed in INR and are subject to change without prior notice. All taxes, shipping, and handling charges are additional unless stated otherwise.

4. Order Process

  • To place an order, you must complete the checkout process and provide valid payment information. Once your order is successfully processed, you will receive an email confirmation.

  • We reserve the right to refuse or cancel any order at our discretion. This may include cases where product availability is incorrect, payment issues arise, or the order violates our policies.

5. Payment

  • Payments for orders can be made using the available payment methods on our website, including credit/debit cards, net banking, or other payment gateways.

  • You are responsible for ensuring that all payment information is accurate and up to date.

6. Shipping and Delivery

  • We will ship your order to the address provided during checkout. Please ensure the address is correct to avoid delays or delivery issues.

  • Delivery times may vary depending on the destination and availability of the product. We are not responsible for any delays caused by third-party shipping carriers.

  • Shipping charges are calculated based on the delivery address and the size of the order.

7. Returns and Refunds

  • We accept returns or exchanges for products that are damaged or defective. Please contact us within 7 days of receiving your order to initiate the return process.

  • To be eligible for a return, products must be unused, unopened, and in their original packaging.

  • Refunds will be issued to the original payment method after we receive and inspect the returned items.

8. Intellectual Property

  • All content on this website, including logos, images, text, and designs, is the property of The Sky One Luxury or its affiliates and is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written consent.

9. Limitation of Liability

  • To the fullest extent permitted by law, The Sky One Luxury is not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or the products purchased from us.

  • We are not responsible for any damages or losses resulting from third-party actions, including issues with delivery or technical difficulties on the website.

10. Governing Law

  • These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of this website will be resolved in the courts located in West Bengal, India.

11. Contact Information

If you have any questions or concerns about our Terms and Conditions, please contact us at:

Phone: +91 6297 284 609
Email: theskyoneluxury@gmail.com
Address: Sonamukhi, Goswami Para, West Bengal, India, 722207

*Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. Please review these terms periodically for any updates.

Effective Date: 26.04.2025